WHAT YOU CAN EXPECT
Order Processing
Our experienced staff takes pride in ensuring that your products are packaged accurately (UCC-128, ASN labels, Commercial invoices etc) so your customers receive exactly what they ordered in perfect condition.
Dedicated Account Manager
We’re a phone call away. Our team is there to support you and answer your questions as quickly. As an integral part of your Canadian operations, we strive to offer you superior customer service and support.
Order Turnaround Time
Orders received are guaranteed to be shipped within 24 hours, excluding weekends and holidays. We’ve fostered partnerships with a variety of reliable couriers, like UPS, FedEx and Canada Post.
Fulfillment Fee's
(CAD)
100-500
(Per Month)
501-2500
(Per Month)
2501-5000
(Per Month)
5000+
(Per Month)
Fulfillment Fee (For 1st Item in Order)
$4.50
4.25
(Includes packaging material such as Basic Stuffing, Polybags, & Box Cost)
4.00
Request Custom Quote
Additional Line Item (In Same Order)
0.50
0.45
0.40
Request Custom Quote
Shipping Costs
See Slide 4 For Estimates
Varies based on destination, weight, dimensions, shipping service, and more
Varies based on destination, weight, dimensions, shipping service, and more
Varies based on destination, weight, dimensions, shipping service, and more
Varies based on destination, weight, dimensions, shipping service, and more
All prices quoted above are exclusive of HST & GST
Estimated Shipping Cost's
(CAD)
Shipping costs will vary based on destination, weight, dimensions, shipping service, and more. Below mentioned are some average shipping costs you can expect. You will be billed the exact shipping costs billed to us. Basic online delivery confirmation and up to $100 insurance is included with most carriers in standard shipping. Please note services such as insurance, signature delivery confirmation will add additional costs to the standard shipping cost.
ON, QC
BC, AB,
NS, SK, NL, NB
Standard (2-5 Business Days)
$6-$13
Rural Area may have shipping fees
Up To 1Kg
$11 - $13
$13 - $16
.png)
.png)
Partner Carriers
.png)
.png)
.png)
All prices quoted above are exclusive of HST & GST
Storage Fee's (Monthly)
(CAD)
Estimate your storage requirements.
Each product SKU will need its own unique storage location to pick items accurately.
.png)
.png)
.png)
Standard Bin
Receive + Restock on Shelf (If Applicable)
Skid
(Single Item/Skid)
Receive + Restock on Shelf (If Applicable)
Skid
Multiple Items/Skid
*Break Down Pallet (At Carton Level) and Receive + Restock on Shelf (If Applicable)
$4.00/Box
$4.00/Box
$25/Skid
(For Skids That take Up to 1 Hour to receive)
All prices quoted above are exclusive of HST & GST
*For Skids with compex items that may take longer than 1 Hour to receivie, an additional charge of $25/Man Hour May Apply
Additional Service
(CAD)
Why pay for additional services that you won’t ever use? Our innovative approach to fulfillment only charges you for what you use. However, if you ever need additional assistance, our highly trained fulfillment team is there to support any and all of your needs including:
Special Projects
$25/man-hour
Our most common “other” fees are special projects. This includes tasks like counting inventory, repackaging products, quality control, bagging products, or any other generic task not a part of your plan.
Container Unloading
$300 per 20′ container
$500 per 40’ container
If you are expecting a container in which the cargo is palletized, there is no additional receiving fee other than the cost/Skid received receiving fee. If the cargo is “free loaded” and we need to off-load and palletize inventory for you, you’ll be billed based on the size of the container.
Special Projects
$25/man-hour
We have no restrictions when it comes to the size of clients we are willing to work with, but there is a cost associated with running each account on our platform and the support we provide. That’s why we have a minimum monthly pick fee. It starts at $250/month or equals your storage fees. If you don’t reach the minimum with your pick and pack fees, you will be billed the difference.
For additional Services such as Returns Services, Inventory Counts please contact us for pricing
All prices quoted above are exclusive of HST & GST